Your Privacy Choices

At Cozy Concept, we value your privacy and are committed to protecting the personal information of our customers and their furry friends. Under certain U.S. state privacy laws—including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)—residents have the right to opt-out of the "sale" or "sharing" of their personal information, as well as the use of their information for targeted advertising.
Below, you can learn more about your privacy choices and how to exercise your rights.
1. Opt-Out of Targeted Advertising, Sale, or Sharing of Personal Information
We do not sell your personal data for money. However, like many online retailers, we use third-party cookies, pixels, and tracking technologies to analyze site traffic, personalize your shopping experience, and deliver relevant advertisements about our pet products on other websites. Under some U.S. laws, this disclosure of data may be considered "selling" or "sharing."
How to Opt-Out:
  • Cookie Banner: You can customize your preferences or opt-out of all non-essential cookies by clicking the "Cookie Settings" link at the bottom of our website or using our privacy preference center banner.
  • Global Privacy Control (GPC): Our website recognizes Global Privacy Control (GPC) signals. If your browser or device has a GPC signal enabled, we will automatically treat that as a request to opt-out of targeting cookies.
2. Your State Privacy Rights
Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah, Texas, and others), you may have the following legal rights regarding your data:
  • Right to Know/Access: Request to see what personal data we collected, used, or disclosed about you.
  • Right to Delete: Request that we delete personal information we have collected from you (subject to certain legal exceptions, such as fulfilling an active order).
  • Right to Correct: Request corrections to inaccurate personal data we maintain about you.
  • Right to Non-Discrimination: We will never deny services, change prices, or provide a different level of quality if you choose to exercise your privacy rights.
3. Submit a Privacy Request
If you would like to officially exercise your Right to Access, Right to Delete, or Right to Correct, please submit a verified request to our customer service team through one of the following methods:
  • By Email: Send your request to support@cozy-concept.com with the subject line "Privacy Rights Request". Please include your full name and the email address associated with your Shopify customer account.
  • By Contact Form: You can also use our Contact Us page to reach out to our privacy compliance team.
Note: For your protection, we may need to verify your identity before fulfilling certain deletion or access requests.
4. Limit the Use of Sensitive Personal Information
Cozy Concept only collects basic consumer information necessary to fulfill orders (such as shipping address and payment details) and does not collect, share, or use any Sensitive Personal Information (SPI) for marketing purposes. Therefore, the right to "Limit the Use of Sensitive Personal Information" is not applicable to our business operations.
Last updated: June 2026